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To provide high quality, reliable water and wastewater service exceeding all regulatory standards in the most efficient manner possible. We will be responsible stewards of the assets we manage as we continue to develop sustainable facilities and programs to meet the present and future needs of our community. We will be recognized leaders in our field and treat our customers and all others with integrity, fairness and respect.

At Simpson Water, we take great pride in ensuring high-quality water service to homes and businesses throughout the county. Clean, safe drinking water is a mainstay of healthy, vibrant communities, and we are committed to ensuring this service is affordable and available to our region now and in the future.

Our Customers

With a diverse blend of residential, agricultural, commercial and industrial customers, Simpson Water works diligently to serve over 3,300 water customers with an average of 1 million gallons of water each day.

The Systems That Serve You

Simpson Water maintains over 400 miles of pipeline, 7 pumping stations and 7 tanks throughout a 260-square-mile area. We test the purity of the water that is delivered to you an average of 10 times each month to ensure its quality around the clock.

Where Your Water Comes From

Simpson Water purchases most of its water from White House Utility District (WHUD) in Tennessee, which draws water from Old Hickory Lake and treats it in Hendersonville, Tennessee. Both utilities work in close partnership to ensure constant high-quality water to customers and strive to keep rates low. WHUD is a reliable supplier with a quality product that has enabled Simpson Water to meet customers' needs, even in times of severe drought. An annual report of our water testing and results can be found on our site's Water Quality section.

Planning for the future

Simpson Water leadership works closely with the economic development community to keep pace with changing needs. This includes identifying growth projections and industry needs, brainstorming ways to meet those needs, and ensuring adequate and reliable water services.

We continue to honor our commitment to environmental stewardship through our water facilities that we maintain to meet the growing needs of the region. We regularly compare system capacities to existing and projected customer usage to determine where improvements are needed. The challenge is not only to plan for these improvements, but also find the most economical funding sources in order to keep rates as low as possible for our customers.
108 Morgantown Road Franklin, KY 42134 Phone: (270) 598-9926 © 2015